Our protection toolkit, guidance, learning resources and support documentation will help you to have informed conversations with your clients whilst keeping you up-do-date with the best protection cover options.
Our expert resource banks will help you to find useful tools and guides to make selling protection to your clients and setting up quality policies simple and easy.
TALK TO YOUR CLIENTS ABOUT THEIR PROTECTION COVER.
Now more than ever, it’s vital to have honest conversations with your clients about their protection requirements, whether they’re new clients or existing. Stay up-do-date with your clients and be sure to assess and reassess their circumstances so you can advise the best protection options for them.
Take that extra time to listen, assess their situation and discuss the potential risks they may face in the future. It’s vital your clients understand the importance of cover and how it can give them peace of mind for the future, should the worst happen.
Aviva Income Protection Video
Aviva have recorded an Income Protection Video specifically for TMA members to benefit from a real life case study example of how Aviva can help.
The video is 2 hours and 1 minute long and you can claim all this back once you have watched the video online.
Agenda
Supporting your clients Mental Health
Mental Health issues are common, perhaps more so than many people realise, and the Covid-19 pandemic of the last few years has only exacerbated the issues. More people than ever are suffering with their Mental Health. We will explore the impact of mental health issues, dispel the myth that clients with a mental health problem will struggle to get cover and, detail how Aviva’s DigiCare+ can support crucial support to your clients.
Ask The Claims Expert – How do we support our IP claimants
Join our Claims Philosophy Manager; Jacqueline Kerwood and National Account Manager, Paula Pearson where they will be talking about just how much support we offer our Income Protection claimants, and how we go that extra mile to help them every step of the way. Get your questions ready!
Critical Illness v’s Income Protection
Well which would you choose? Find out just how well these two products work together to really complement each other, and how at Aviva we have a range of Income Protection solutions to support your customers.
Did you know?
Join us to find out just how much you do know about our Income protection benefits and sales support with our game of “did you know”…
Calculators
Protection calculators from some of the best in the industry will help you to help your clients make faster, more informed decisions about their Protection Cover.
Shareable Videos
Below you’ll find an up-to-date collection of useful video resources offering important insights into what to consider when discussing Protection with your clients, insightful case studies, an array of menus and much more.
If you’d like to explore more of our video resources, visit our YouTube page.
Watch the TMA Provider shareable Videos here
Aegon
Charles and Libby – Business Protection Case Study
Aegon
Ways to Stay Protected
Aviva
Income Protection: Alia’s story
Aviva
Global Treatment
AIG
Build a client understanding of life insurance.
AIG
Help clients protect their future with life insurance.
Royal London
What’s on the menu?
Royal London
Making Income Protection an essential part of the menu conversation.
British Friendly
Fewer Clicks, Faster Cover!
Legal & General
Critical Illness Cover.
Vitality
Myth vs Reality: Part 1.
Vitality
Athos’ story.
Benefits Comparison table
Our Benefits Comparison table is a useful tool for sharing the kinds of additional health, wealth and leisure benefits your clients may find invaluable as part of their cover. Log in to view and download our full list of protection panel “bolt-ons”.

PDF Guides
Explore expert, relevant and up-do-date guides from just some of the top names in the industry. Whenever a new guide for Protection is published, we’ll be sure to include it in our bank of useful documents so you always have the best and most recent information to share with your clients.
UNDERWRITING TOOLS
Our selection of underwriting tools will offer you in-depth support to assist you with your clients’ protection needs. If you have further questions about underwriting for protection, please don’t hesitate to give our friendly Broker Support Team a call. They’re always happy to help!
Click here to access TMA Protection Provider underwriting tools

Holloway Friendly
Quick reference underwriting guide
Watch this with an accompanied
. This guide is designed to help you through the underwriting process by detailing:
- The types of medical evidence Holloway ask for
- The types of decisions Holloway may offer
- An explanation of each condition
- The information Holloway need to know for each condition
- An indication of terms that may be offered for the most common medical conditions Holloway are asked about.

Legal & General
Accurate underwriting is essential to providing your clients with a fair price for their cover and ensuring valuable benefits are not lost through misrepresentation. How your client lives their life, what they do for a living and where they live all have an impact on the cost of their cover.
Get familiar with the details of the underwriting process, medical evidence requirements and Legal & General’s straightforward claims process.

ROYAL LONDON
When your clients buy one of Royal London’s protection plans, they’re buying a promise that, should they suffer from something that’s covered under their plan, Royal London will pay out money to help provide them with financial security.
Everyone is different and this means that each client poses a different level of risk. The Royal London Measuring Risk guide looks into emphasising the potential impact of misrepresentation, tools of the trade, a full medical underwriting guide, family history and more!

SCOTTISH WIDOWS
We aim to provide your clients with instant decisions and access to immediate cover.
If we do ask for evidence, although we are able to capture full disclosures during the online questionnaire, we only ask for evidence we need to provide you with a decision.
From easy access to more kinds of cover, including mental health issues, and instant decisions, discover how our transparent, tailored and inclusive underwriting can help you protect more clients.

VITALITY
The process of underwriting is where Vitality decide if they can offer a customer the cover they have applied for and what premium they should be charged.
The application process involves answering questions that are designed to capture the information we need to build a clearer picture of the life to be insured and the risk factors which may increase the likelihood of them claiming.

ZURICH
At Zurich our goal is to create an easy and fast application journey and to individually underwrite each client to provide fair and accurate terms that are tailored to their personal circumstances.
We’re constantly developing our underwriters and underwriting system. This ensures we’re always up to speed with the ever changing world of medicine and protection products. Our underwriters have on average 15 years experience, so you and your client will have plenty of support on hand.