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TMA SURVEYING.

Private Surveys (Homebuyer’s Report, Building Survey and Condition Report) could potentially save your customers thousands of pounds, yet not many customers know about them...

Many borrowers assume that their lender’s Valuation will flag any issues with the property, but this is not the case – it is purely for the benefit of the lender and is not provided to the customer.

75
for every Private Survey referral that completes
35
for every Help to Buy Valuation referral that completes

Why are Private Surveys so important?

Chartered surveyors are property experts who assess the value and condition of an existing building or site, producing a report for a client that details problems (including structural or environmental), potential solutions, and their costs.

They also advise on obtaining planning permission, renovating a property and environmental issues, and have access to services and information that are difficult for most homebuyers to uncover.

Using a Chartered surveyor means that you are getting a professional opinion on your intended purchase, based on a thorough and accurate investigation of the property.

What is the difference between a lender's Valuation and a Private Survey?

There is actually a very important distinction between a mortgage valuation and a survey.

A mortgage valuation report is prepared to enable your mortgage lender to decide if a property is one that it wants to lend on. To be clear, a mortgage valuation only answers the questions the lender has as to whether the property offers suitable security for your loan. It doesn’t answer any questions that may be important to you or your own personal interests and it doesn’t tell you the condition of the property.

In comparison, a survey report is prepared for the buyer not the lender. It provides independent professional advice on the condition of the property – including defects – prior to committing to a purchase. Without a survey, a buyer should not buy.

When would my customer need an independent Valuation?

There are many reasons why your customer might need an independent valuation of a property.

They may simply be interested to know the value of their home or may be a cash buyer seeking some guidance.

Alternatively, there may be a more specific reason as to why your customer needs a valuation. Here are some of the most popular types of valuation that e.surv can offer:

Help to Buy valuations
Your customers will need a market valuation for Help to Buy purposes from a RICS registered surveyor if they are selling their house, remortgaging or repaying their Help to Buy loan.

Shared ownership / “staircasing” valuations:
If your customer is increasing their share as part of a shared ownership scheme (“staircasing”), they will require a shared ownership valuation to be undertaken by a RICS Registered Valuer. This valuation will exclude any improvement works carried out by the share owner. Alternatively, they will need a valuation if they decide to sell their property. This valuation will include any improvements that have been made.

Right to Buy valuations
If your customer is buying their social housing property, they may wish to obtain their own valuation of the property – independent of their landlord.

PRIVATE SURVEY REFERRAL SERVICE.

As a TMA Member, you have exclusive access to e.surv Chartered Surveyors, for referring your customers for advice on which Survey is most suitable for their needs.

Who are e.surv Chartered Surveyors?

e.surv are the country’s largest provider of residential property risk expertise and residential surveying services, trading since 1989. They complete the equivalent of one inspection every 25 seconds!

They are part of the LSL Property Services plc group of companies and work with lenders, intermediaries, social housing entities, and estate agents as well as private customers.

e.surv have a network of over 400 full-time surveyors and a reliable network of consultant surveyors offering residential valuations and other residential services.

All of their surveyors are RICS accredited, and benefit from their industry-leading technology. Due to their structure, they are able to offer their customers the flexibility of national coverage with local expertise.

Your guide to surveys Download

TMA REGIONAL FEE SCALE Download

Client referral form Download

Register to use e.surv Download

BENEFITS OF REFERRING YOUR CUSTOMERS.

There are a number of benefits to referring your customers to e.surv for both the customer and you:

Room for negotiation

If the private survey states the property isn't worth the sale price, or there are any issues that need rectifying, the report flags this to your customers, enabling them to negotiate a new offer price.

Full coverage of England and Wales

With a competitive regional fee scale.

Over 400 qualified surveyors

All private surveys are conducted by a RICS qualified surveyor with local knowledge.

Independent view

Private surveys provide your customers with an independent view for the customer's benefit - not the lender's - helping them to make an informed decision about the property they are buying.

Help to Buy Valuations

Your Help to Buy customers are obliged to purchase a market valuation for Help to Buy purposes from a RICS registered surveyor, if they are selling their house, remortgaging or repaying their Help to Buy loan (this is a mandatory requirement on top of the lender's valuation).

Diversify your income stream

For every customer referral that completes, you will earn £75 for a private survey, or £35 for a Help to Buy Valuation.

FINDING THE RIGHT SURVEY.

Buying a house is one of the most important and stressful decisions in a person’s life, and a survey is an important part of this process.

An important factor for the right product is that a survey is not a valuation for a lender, this is for the benefit of the customer.

Backed by RICS, you can highlight the benefits a survey can offer a homebuyer and have confidence in building customer relations, by providing the customer with all the information up front.

Your guide to surveys Download

TMA REGIONAL FEE SCALE Download

HOUSE BUYING PROCESS Download

1

Level 1: RICS Condition Report

This shows the condition of the property, offers guidance to legal advisers and highlights any urgent defects. It is aimed at conventional properties and new homes. No Valuation is provided.
2

LEVEL 2: RICS HOMEBUYER REPORT

This includes all the features of the Condition Report, plus market Valuation and insurance rebuild costs. It includes advice on defects that may affect the value of the property with repairs, and ongoing maintenance advice.
3

LEVEL 3: RICS Building Survey

Essential for larger older properties, or if planning major works. The most comprehensive report providing an in-depth analysis of the property’s condition and includes advice on defects, repairs and maintenance options.

VALUATIONS

There are many reasons why your client might need an independent valuation of their property. They may simply be interested to know the value of their home or may be a cash buyer seeking some guidance. Alternatively there may be a more specific reason as to why they need a valuation.

1

Help to Buy

Your client will need a market valuation for Help to Buy purposes from a RICS registered surveyor if they are selling their house, remortgaging or repaying their Help to Buy loan.

This is a mandatory requirement on top of the usual lender Valuation, and therefore an opportunity you shouldn’t miss… if you don’t instruct the Valuation, someone else will!

2

SHARED OWNERSHIP & STAIRCASING

If your customer is increasing their share as part of a Shared Ownership scheme (staircasing), they will require a shared ownership valuation to be undertaken by a RICS Registered Valuer. This Valuation will exclude any improvement works carried out by the share owner. Alternatively, your customer will need a Valuation if they decide to sell their property. This Valuation will include any improvements that have been made.
3

RIGHT TO BUY

If your customer is buying their social housing property, they may wish to obtain their own valuation of the property – independent of their landlord.

Whatever the reason for their Valuation, e.surv Chartered Surveyors has a network of valuers across the UK who use local knowledge, combined with valuing expertise, to assess the value of their property.

Get in touch with us today.

If you’re interested in signing up to our exclusive Private Surveys referral service, complete this form and a member of the team will be in touch.

THE IMPORTANCE OF GETTING A HOME SURVEY.

Embed this video onto your own website to help educate your customers.