Twenty7Tec

SOURCE is a sophisticated online search engine enabling advisers to search for mortgage, secured and bridging loan products.

What does SOURCE do?

• SOURCE analyses product, criteria and lender affordability in order to help advisers determine the most appropriate recommendation for their clients.
• SOURCE can be accessed via our platform, or seamlessly integrated into third-party systems or websites.
• SOURCE enables the adviser to produce compliant documentation to support the advice process, from ESIS to Evidence of Research.

Key Benefits

• As SOURCE is an online solution, it benefits from real-time product updates, ensuring advisers are searching across the most up-to-date available products.
• SOURCE combines all three areas of eligibility (product, criteria and affordability) in one system, eliminating the need to re-key data into different search engines.
• Advisers can elect to search across the whole market or build bespoke panels of lenders to meet their needs.
• A comprehensive range of tools enables advisers to quickly filter search results depending upon client needs.
• SOURCE can be integrated with an adviser’s chosen CRM solution, reducing the need for re-keying of client data.

COMMUNICATE

COMMUNICATE is a digital marketing platform that helps advice businesses to drive inbound leads, as well as manage outbound communication to both existing customers and prospects, across multiple communication channels.

What does COMMUNICATE do?

• COMMUNICATE provides an array of lead-generation tools that can be embedded into websites, social media, and other inbound communication channels.
• Outbound campaigns to both existing customers and prospects can be designed, automated, and delivered from within COMMUNICATE via email, WhatsApp, SMS, telephone and social media channels.
• Artificial Intelligence (AI) is built into COMMUNICATE to triage both inbound activities from lead generation tools and outbound marketing, providing conversational information before re-directing to an advisor.

Key Benefits

• Inbound lead generation tools powered by COMMUNICATE support early digital engagement, helping to enhance conversion rates from leads to prospects.
• COMMUNICATE supports outbound campaigns across an array of channels, meaning advice businesses can deliver the right message via the right medium, at the right time.
• Message templates are built into COMMUNICATE so advice firms can utilise these without needing to commit time and effort to create templates from scratch.
• Contact strategies can be automated based on client circumstances i.e. COMMUNICATE can automatically contact clients with fixed mortgage rates expiring, or at the start of the new tax year for ISA investment, and prompt them to engage with their adviser.
• Artificial Intelligence (AI) delivered as part of COMMUNICATE will qualify, triage and direct prospects/customers as part of the advice process, maximising ROI for advisers from each client contact.

FINPLAN Home

FINPLAN Home is our practice management and CRM solution for mortgage advisers, providing a comprehensive platform for the provision of financial advice for mortgages and protection.

What does FINPLAN Home do?

• FINPLAN Home provides a customisable workflow that allows tailored fact-find screens to be configured within the system for each advice process, enabling a firm to build a unique fact-find across both mortgages and protection.
• With third-party integrations covering all aspects of the advice process, from mortgage sourcing and application to protection quotations across life and GI, FINPLAN Home supports advisers in delivering both appropriate advice and accurate information.
• FINPLAN Home has at its heart our unique income-matching capability, enabling access to accurate and up-to-the-minute management information, and tracking of financial KPIs.

Key Benefits

• By providing fully customisable workflows, advice businesses can configure FINPLAN Home to match the process they follow when delivering advice.
• Accurate fact-find records linked to advice outcomes are stored in FINPLAN Home, enabling you to evidence and target better client outcomes to meet your obligations under Consumer Duty.
• The unique income matching capability in FINPLAN Home supports advice businesses in better-managing company finances whilst simultaneously reducing overheads.
• The new FINPLAN Home client portal delivers a unique client onboarding process, as well as an array of tools and data to keep clients engaged.