Legal and General


Legal & General is a Top 20 Global Asset Manager and the UK’s largest provider of individual life assurance products.  They were founded in 1836 and have since grown into one of Europe’s largest insurance and asset management groups, with over £1trillion in assets.  Today they help over 10 million people globally with saving, investing, building retirement income and insuring. Legal and General’s purpose is improving the lives of their customers, building a better society for the long term.

Key Features:

Additional Offering – A Pre-sales Medical Underwriting Team available via both email and phone. A Priority Protection Service Team for high net worth business. Legal and General have Nurse Support Services available for all Intermediary clients, Rehabilitation Cover on Income Protection and Digital Trusts for new and existing business.

Underwriting – Their interactive underwriting journey in OLPC gives an instant online decision in over 83% of submissions, 89% within 24 hours, plus it includes an option to digitally send the application to your clients so they can complete their health and lifestyle questions 24-7. They have the largest Underwriting Team in the UK working agile so they are able to maintain consistent turnarounds.

Protection ClaimsLegal & General are in the business of paying claims. In 2019 Legal & General paid out £731 million across Life, Critical Illness, Terminal Illness and Income Protection Benefit, so together they helped over 15,433 families. That’s an average of £2million every day. With over 70 Samaritan-trained claims handlers, Legal and General understand the importance of a fair and supportive claims process.

Business Retention – They focus on keeping you up to date with your client’s policy throughout its lifetime. The online EBAH system enables you to obtain policy information 24/7, their Lapse notifications will notify you of any Direct Debit issues within 72 hours and enable you to reset your clients DDM online without the need for wet signatures.

Support for You – Legal & General provide all intermediary advisers with presales support on a postcode basis with 14 geographical regions within the UK having both support on a field and telephone Business Development Manager basis. They also have 4 Market Development Managers who arrange product and sales training on a regular basis via workshops and webinars.

Registration Process:

Contact details:

At Legal & General we offer dual support having both Field based and Telephone Business Development Managers supporting on a postcode basis.  The regional map with contact details is available here.

New Application Support
Tel: 0345 270 7010

Pre-Application Underwriting
Tel: 0370 333 3699

Existing Business
Tel: 03700 10 40 80

Get in touch with us today.

Interested in TMA’s Protection offering? Contact us for a discussion…