Aviva
Introduction
Aviva is a leading savings, retirement and insurance business based in the UK, Ireland and Canada. We’ve been helping our customers for 325 years and currently have over 15 million customers in the UK, over 4 million of whom are protection customers.
Our heritage, flexible product range and claims record all combine to help us live and breathe our purpose and be there for our protection customers when they need us most.
In 2020 we launched our award-winning Aviva DigiCare+ proposition, a smartphone app offering a range of health and wellbeing benefits from third party providers at no extra cost with an eligible protection policy. Visit the Aviva DigiCare+ hub for full details.
Partnering with Macmillan Cancer Support, we can help speed up individual protection claims payments for some critical illness customers who have a cancer diagnosis.
Claims are the heart of our business and in 2020 we were proud to pay out 98% of individual protection claims. That’s over £1 billion, equating to £2.85m every day. Visit our claims hub to find out more.
Flexible protection to meet your clients’ needs. It takes Aviva.
Key Features:
- We paid out 98% of individual protection claims in 2020 through our award-winning claims management team.
- We offer a range of flexible product options to help meet your clients’ needs.
- Our award-winning Aviva DigiCare+ proposition is available with eligible protection products at no extra cost, offering a range of health and wellbeing support from third party providers through a smartphone app. Visit the Aviva DigiCare+ hub for details.
- Proud to be awarded Best Protection Provider at the 2021 Money Marketing Awards.
- Partnership with Macmillan Cancer Support to help speed up critical illness claims for customers with a cancer diagnosis.
- We’re the first global insurer to be operationally carbon neutral and have committed to being a net zero company by 2040.
Life Insurance+ comprehensive life cover with the flexibility of adding critical illness cover
Critical Illness+ Standalone critical illness cover with a range of benefits and options
Whole of Life Insurance+ Cover that helps protect your client’s estate planning and guarantees a lump sum when your client dies
Income Protection+ Helps protect your client against loss of income due to illness or injury with extra benefits designed to get your client back to work
Living Costs Protection Straightforward cover that helps pay for your client’s essentials when they find themselves unable to work due to illness or injury.
Simple Life Insurance Clear eligibility criteria, instant decisions and no need for medical evidence as standard. Value for money protection to help cover the essentials.
Find out more about these products.
Useful Links
Our Products guide
What is protection video
Shield of Protection
ALPs in focus guide
Global Treatment video
Aviva DigiCare+ customer guide
Customer Stories guide
2020 Individual Protection Claims Report
Individual protection claims hub
Aviva DigiCare+ hub
Visit the Document Library for the full range of Aviva Protection documents.
Registration Process:
Contact details:
Pre sales underwriting helpline
Tel: 0800 533 5192
9.00-1.00 & 2.00-5.00 Monday to Friday
New protection applications/policy queries
Tel: 0800 058 5499
8.30-5.30pm Monday to Friday
Email: protection@aviva.com
Protection claims
Tel: 0800 015 1142
IP claims
Tel: 0800 158 3105
Get in touch with us today.
Interested in TMA’s Protection offering? Contact us for a discussion…
