Aviva’s purpose is: with you today, for a better tomorrow. They are a leading international Savings, Retirement and Insurance business serving 33.4 million customers globally.

Making Life Simple

Their comprehensive Aviva Life Protection solution (ALPS) offers your customers the best possible life and income protection with flexible, value for money products and an outstanding claims experience.

From individual and business protection, with or without critical illness, to whole of life cover that can help mitigate tax liabilities, advisers get a straightforward, user friendly, online process through ALPS, with real-time case tracking and unrivalled end-to-end support.

Aviva have a strong relationship with their regulators. The FCA engage with them regularly regarding changes in the marketplace, allowing them to anticipate, identify, respond and actively drive the regulatory change agenda with good customer outcomes at the forefront.

Key Features:

Providing advisers with a comprehensive product suite
Aviva’s wide product range offers a ‘one-stop shop’ for your customer’s’ personal or business protection needs. Additional features are included as standard with the option to customise with further benefits

Additional benefits for more protection
Customers can benefit from a wide range of added features
Global Treatment – Providing access to medical experts around the world
Extra Care Cover Additional £50,000 to CI customers facing severe and ongoing life-changing conditions
Fracture Cover – Additional protection for a range of fractures and access to physio services

Looking after your customer and their family
Support Plus: Access to support services, such as, Best Doctors® second opinion service; Bupa Anytime Healthline, Counselling and carer support service provided by Workplace Options, MyDigiExecutor – a digital toolkit for estate administration, Get Active gym discounts at selected health clubs
Grief Encounter: Supporting bereaved children and their families following the death of a loved one.

Improving efficiencies
Advisers benefit from a continuous programme of developments through our time-saving application process, ALPS. With single or multiple products through one journey, it provides the following advantages:
Straightforward quote process: Easily generate, edit and compare multiple quote options, with faster, intelligent underwriting delivering instant decisions.
Putting advisers in control with real-time case management: Providing the ability to easily track their customer’s cases from start to finish with a range of notifications, such as, ‘push messaging’, giving email updates on pipeline cases when any action has taken place

In-house expert underwriting engine
Enabling them to make speedy and efficient enhancements, giving your customers the benefit of decisions based on the latest medical advancements.
Streamlined medical evidence process: Using e-AMRA (Access to Medical Reports Act 1988) electronic signature process, significantly reducing unnecessary delays and improving decision times.

Enhanced underwriting journey: Requiring less information from customers, such as, shortened family history, pastimes and financial questions for high-value cases submitted on the interactive journey.

Registration Process:

Contact details:

Pre sales underwriting helpline
Tel: 0800 533 5192
9.00-1.00 & 2.00-5.00 Monday to Friday

New protection applications/policy queries
Tel: 0800 058 5499
8.30-5.30pm Monday to Friday

Protection claims
Tel: 0800 015 1142

IP claims
Tel: 0800 158 3105

Get in touch with us today.

Interested in TMA’s Protection offering? Contact us for a discussion…