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aviva Equity Release


With over 20 years’ experience, we’re one of the most established and trusted equity release lenders in the UK. We’ve helped over 260,000 people release more than £9 billion.

We are the only provider who can offer personalised Equity Release. Our flexible pricing model and product features means you can offer your client a truly personalised product, that’s the right fit for them.

We’re proud to have been awarded the Moneyfacts 5* rating for the last three years and to have won the Best Equity Release Lender and Best Equity Release Customer Service categories of the What Mortgage Awards for the last five years in a row. Our focus continues to be helping you get the best deal for your clients and providing outstanding customer service.

If your client has a lifetime mortgage with Aviva, they will have access to the MyAviva app which is a simple way for them to check in on their lifetime mortgage. They’ll be able to see the amount they’ve borrowed and the amount they owe, as well as being able to access their statements online and see how much they have in their cash reserve facility (if they have one). What’s more, they’ll also benefit from exclusive offers for being an Aviva customer, such as discounts on our travel and home insurance products.

Key Features:

  • You’ll remain a homeowner
    You’ll retain full legal ownership of your home.
  • No negative equity guarantee
    You or your estate will never have to pay back more than your home can be sold for, providing it’s sold for the best price reasonably obtainable.
  • Flexible withdrawal and repayment options
    Our lifetime mortgages give you the option to receive either a one-off lump sum or a smaller cash sum with a cash reserve to draw from. You’ll only pay interest on the money you withdraw and voluntary partial repayments can be made, subject to our terms and conditions.
  • Tailored interest rate
    We tailor our interest rates to each individual application meaning you’ll always get a fixed rate that will never increase and is unique to your personal situation.
  • Leave part inheritance
    You can safeguard a percentage of your home’s value to leave behind as an inheritance although this will reduce the amount you’ll be able to borrow.
  • Portable
    You can apply to transfer your lifetime mortgage to a new property. The new property must meet the lending criteria at the time of application.
  • Downsizing protection
    If you want to move home and the new property does not meet the lending criteria, you can repay your lifetime mortgage with no early repayment charge. To benefit from downsizing protection, you need to have held your plan for 3 years or more.

Lifetime mortgages in a nutshell

A short video highlights what you need to consider when taking a lifetime mortgage.

Registration Process:

Applying for an Agency with Aviva
There are two things you need to do to register for Aviva Equity Release through TMA, you must have an active Aviva Agency code, and to have previously registered with them.

To check if you already have an agency code with Aviva call:  0800 015 0967. If you do not have an agency code you can register for one using Origo. If you need any further assistance give the TMA broker Team on 0330 303 0236.

With each application don’t forget to request TMA as your submission route to receive the correct fee.

Register for Aviva

Contact details:

Sale Support: (KFI and Lending Criteria Enquiries)
Phone  : 0800 015 4909
E-mail  :

New Business: (Submitted Application Enquiries)
Phone  : 0800 206 2014 option 2

Get in touch with us today.

Need criteria support? Contact the experts on our Broker Support Team.