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NatWest Intermediary Solutions

NatWest Intermediary Solutions is NatWest’s dedicated to intermediary mortgage business offering a range of Residential and Buy to Let mortgages suitable for mortgage brokers to recommend to their customers.

Why NatWest?

NatWest’s range includes:

  • Residential purchase mortgages for first time buyers and home movers
  • Residential mortgages
  • Help to Buy scheme mortgages for first time buyers and home movers
  • Buy to Let purchase mortgages and remortgages

NatWest’s number one priority is service. That is why they have grown their team of field and phone based business development managers (BDMs) to around 50 across the country. Their BDMs are the principal opint of contact for discussing new business opportunities.

They have an easy-to-use Residential affordability calculator that mirrors the one used by their underwriters so consistency is ensured. They use data supplied by the Office of National Statistics (ONS) to asses an applicant’s lifestyle expenses which are automatically built into the calculator.

For Buy to Let, if the expected rent from the property does not meet the 5.5% x 145% rental cover calculation, they can take the applicant’s free personal income ito account to make up the shortfall. The expected rent must meet the minimum 5.5% x 125% rental cover calculation.

NatWest can consider many different types of main and additional income types including a variety of benefit payments.

If you need a quick answer to a question about an application before you submit it then you should log on to NatWest’s dedicated broker instant messaging service LiveTALK. It can answer your questions about customer applications on topics such as lending criteria or packaging requirements quickly and accurately.

If you have a question in relation to an application that you have already submitted, their dedicated BDM Support Team is always on hand to help you. They will be able to liaise directly with NatWest’s mortgage processing centre and underwriters.

Register with NatWest

  • Go to intermediary.natwest.com
  • Click on ‘Register now’ and complete the registration form
  • They will then email you log in details 

Please note you will need to register separately with Foundation Home Loans for each submission route you use.

Contact NatWest

7-10 Brindley Place
B1 2TZ

If you want to track the progress of an application please use Mortgage Application Tracker.

NatWest’s dedicated intermediary mortgage processing centre: 0345 900 1110