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NatWest Intermediary Solutions


NatWest Intermediary Solutions is a leading intermediary lender, dedicated to providing brokers and their customers with a strong mortgage proposition, straight forward criteria and back this up with support from their knowledgeable staff. They have over 50 Business Development Managers on hand to handle broker queries as well as an excellent web-chat based service: LiveTALK

Key Features:

  • Knowledgeable and friendly staff, on hand when you need us most
  • Straight-forward product transfer process. It takes just 7 easy steps to complete a product transfer application
  • Diligently educating brokers to help build their awareness of frauds and scams to help keep them and their customers safe.
  • Competitive pricing
  • Dedicated new build support teams, to help you from start to finish with your new build business
  • NatWest lend to customers based in England, Scotland, Wales and Northern Ireland.
  • They offer a quick and easy to follow product transfer policy

Registration Process:

To register with NatWest intermediary Solutions, brokers should follow the below.

If already registered and brokers just wish to add TMA as a payment route, please login to the system and select ‘maintenance’ option on broker profile.

Register with NatWest Intermediary Solutions

Contact Details:

For new business enquiries, contact your Business Development Manager on their direct line.

For information on an application that’s already been submitted, use ‘Track an application

Supporting documentation can be emailed to

For updates on cases that are outside of our Service Level Agreements, please Email:


Talk online with one of the LiveTALK team for technical help, product information and lending policy guidelines.

Monday, Tuesday, Thursday & Friday:  9am until 5pm (excluding bank holidays).
Wednesday:  10am until 5pm (excluding bank holidays).

Get in touch with us today.

Need criteria support? Contact the experts on our Broker Support Team.